Return & Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to contact us regarding a return or an issue with your order.

Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at support.ac46@gmail.com.

Please note that refunds are not available for standard returns or for reasons such as changing your mind, ordering the wrong size, or no longer wanting the product.

If a return is accepted for an eligible reason, we may provide instructions for returning the item. Items sent back to us without first requesting a return will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order immediately after receiving it and contact us as soon as possible if the product is defective, damaged, or if you received the wrong item.

If the product is confirmed to be defective, damaged, or incorrectly sent, we will process a full refund for the affected order, including the original purchase amount.

We may request photos or other information to evaluate the issue before processing the refund.

Non-Returnable Items

Certain types of items cannot be returned, including:

• Perishable goods, such as food, flowers, or plants.

• Custom or personalized products.

• Personal care and beauty products.

• Hazardous materials, flammable liquids, or gases.

• Sale items.

• Gift cards.

Exchanges

If you would like a different size, color, or product, please contact us before returning your item.

Exchanges are subject to product availability. Cash refunds are not provided for standard exchanges or returns, except where the product is confirmed to be defective, damaged, or incorrectly sent.

European Union 14-Day Cooling-Off Period

If applicable law requires a 14-day cancellation or return right for orders shipped to the European Union, those legal rights will apply notwithstanding this policy.

Refunds

Refunds are not available for standard returns or for change-of-mind requests.

If an item is confirmed to be defective, damaged, or incorrectly sent, we will process a full refund to the original payment method.

Once the refund has been approved and processed, it may take additional time for your bank or payment provider to post the funds to your account.

For any questions regarding returns or refunds, please contact us at:

support.ac46@gmail.com